Networx Unit Pricer

Internet Protocol Telephony Service (IPTelS) Technical Summary

IPTelS provides a network based voice communications service with a set of telephony features including voice mail using the Voice over the Internet Protocol (VoIP). Basic IPTelS is a full featured, hosted dialtone service that can be used to replace legacy Centrex or PBX service. The service has gateways to the PSTN and includes embedded security, a robust set of calling features, and supports user mobility. Additionally, the service includes Service Level Agreements (SLAs) to guarantee reliable service.

Domestic service coverage for IPTelS is extensive and provides coverage CONUS wide, with OCONUS locations optional to offer. The Agency may opt to manage its own network or obtain network management (for a voice only Local Area Network (LAN)) from its contractor. The Agency can order IPTelS to connect to and interoperate with the:

• Contractor's IP network
• Agency's LAN
• PSTN

The diagram below illustrates an example implementation of IPTelS. Call processing and other telephony functions are transported over the contractor's IP network. IPTelS requires a connection to the contractor's IP network as shown below by a broadband access from the user's location. Gateways will provide interoperability with non-IP networks and devices, such as a PSTN gateway. Additional Service Enabling Devices (SEDs) such as telephones or soft switches may be required to implement and use IPTelS.

Example IPTelS Implementation

IPTelS is an IP application that provides real-time, two-way voice capability over a broadband connection. As a hosted and managed solution, IPTelS delivers a voice technology that provides automatic, remote technology refresh software updates and is highly scalable to accommodate Agency growth. This service is specifically designed to be a network based VoIP replacement for traditional switched voice local service. IPTelS is an emerging service and has no FTS2001 equivalent.

Basic IPTelS provides a suite of 21 calling features included at no additional cost:

Caller ID (i.e., ANI)	Call Forward - All	Call Forward - Busy
Call Forward - Don't Answer	Call Hold	Calling Number Suppression
Call Transfer	Conference Calling	Call Park
Call Pickup	Do Not Disturb	Distinctive Ringing
Speed Dial	Call Waiting	Class of Service
Last Number Dialed	Hunt Groups	Multi-Line Appearance
Directory	Hotline	Specific Call Rejection

Table 1 - IPTelS calling features

IPTelS also offers several additional optional features that can be ordered on an a la carte basis, including:

• Voicemail - voicemail boxes are available on a per station basis allowing Agencies the flexibility to provide voicemail only to subscribers who need the feature
• Find me Follow me Routing - provides the capability to route incoming calls to a minimum of five alternate numbers sequentially or simultaneously before routing to voice mail
• IP Telephony Manager - secure browser based online portal provides Agencies with easy access to instant profile and feature management at two different access levels (subscriber and administrator)
• LAN management - provides contractor management of all LAN components required to deliver IPTelS (this feature is a contract modification that is available only on Networx Enterprise contracts)

The LAN management feature adds the capability to provide complete VoIP service to the desktop and includes contractor management of the LAN needed to deliver the service.

When ordering the IPTelS service, an underlying transport service, access, and Quality of Service (QoS) must be in place to support the service.

Each Networx contractor may provide variations or alternatives to the offering and pricing for IPTelS. The specific details can be found within each Contractors Networx contract files and pricing notes for IPTelS

For more information on the general IPTelS specifications and requirements, please refer to Section C.2.7.10 of the Networx contract for technical specifications and Section B.2.7.10 for pricing.

Internet Protocol Telephony Service (IPTelS) Price Basics

IPTelS provides a network based telephone service over a contractor provided IP network with a set of telephony features using the Voice over Internet Protocol (VoIP).

IPTelS basic service includes domestic off-net termination and non-domestic off-net termination to any non-domestic country/jurisdiction where the contractor provides IPTelS basic service, up to 7,500 minutes per month per telephone number. Off-net termination usage in excess of 7,500 minutes per month per telephone number in countries where the contractor provides IPTeLS basic service is charged at the off-net usage rate provided for VOIPTS off-net usage.

IPTelS is a service that was not offered on the original FTS2001 contracts.

Price components required for full end-to-end service for Domestic and Non-Domestic IPTelS:

• Basic service (NRC and/or MRC) per telephone number
• Included with the basic service is a bank of 7,500 off-net minutes; an off-net usage charge per six-second increment is charged when off-net minutes are in excess of 7,500 monthly minutes per telephone number
• Underlying transport services, such as NBIP-VPNS, to provide connectivity and NBIP-VPNS Premium Class of Service (CoS) feature charges
• DAA Originating and Terminating Wireline Access (MRC) and (NRC)
• Features ordered as needed by the Agency:
  • Find Me Follow Me Routing
  • IP Telephony Manager (Subscriber)
  • IP Telephony Manager (Administrator)
  • Voice Mail Box
  • IPTelS LAN Management (Enterprise Contract only)
• Service Enabling Devices (SEDs) such as telephones may be required to implement IPTelS [Please note that SEDs under Networx replace the FTS2001 User-to-Network Interfaces and Access Adaptation Functions (UNIs/AAFs). SEDs may differ between Networx providers. The pricing structure for SEDs provides for either a one-time payment or monthly term payments for purchase, plus a NRC for installation and a MRC for maintenance.]