Networx Unit Pricer

Managed Network Services (MNS) Technical Summary

MNS offers comprehensive network management solutions that are designed to meet Agency requirements. Under the MNS offering, the contractor provides overall management of an Agency's infrastructure, including real-time proactive network monitoring, rapid troubleshooting and service restoration.

The basic MNS concept is illustrated in the Figure below. The MNS contractor provides the necessary design, engineering, project management, and other functional requirements to satisfy the particular requirements of an Agency. Agency networks vary in complexity in terms of size, bandwidth, and functionality. The MNS contractor is the Agency's single point of accountability for all networks managed under this service, including operations, maintenance, and administrative activities.

MNS works with underlying Networx offerings such as Frame Relay Service (FRS). Asynchronous Transfer Mode Service (ATMS), IP-enabled FRS/ATMS, IP Virtual Private Networks (VPN), Private Line Service (PLS), and other services as needed to ensure seamless connectivity to Agency networking environments. MNS is similar to managed network service offerings on FTS2001 contracts. However, there is not a direct correlation between specific FTS2001 and Networx solutions.

MNS technical capabilities are defined in two following major categories that are identified in more detail in Sections C.2.9.1.1.4.1 and C.2.9.1.1.4.2 of the Networx contracts.

Managed Design and Engineering Services

• Provide design and engineering services that fully satisfy Agency requirements.
• Incorporate the Agency security requirements into the design. This may include integration of a security package or individual Networx security services.
• Identify network components and protocol, redundancy, traffic filtering, and traffic prioritization requirements. Also specification of the appropriate Committed Information Rates (CIRS), Permanent Virtual Circuits (PVC) levels, and network access speeds as required.
• Provide complete project management including design, implementation, installation, access coordination, provisioning, equipment configuration, hardware testing, and service activation.

Implementation, Management, and Maintenance

• Conduct integrated management of services including, as required by the Agency, managing services provided by other contractors.
• Develop implement, and manage comprehensive solutions constructed from components of Networx services to meet Agency-specific requirements.
• Supply and manage the hardware, firmware, and related software required by the agency.
• Manage the network in real-time on a 24X7 basis.
• Support Simple Network Management Protocol (SNMP) data feeds that provide the Agency with managed equipment information as applicable.
• Support configuration changes, provide IP address management, monitor and control access to equipment, perform hardware and software upgrades, and additional functions described in Section C.2.9.1.1.4.2 (Implementation, Management, and Maintenance).

The MNS feature set is described in Section C.2.9.1.2 of the Networx contracts (MNS Feature Set). It consists of:

• Government Furnished Property (GFP) and Maintenance (maintenance and repair of GFP unless maintained under an SED monthly maintenance charge).
• Agency-specific Network Operations Center (NOC).
• Network Testing (performed at the Agency's discretion and structured in collaboration with the contractor).

MNS is required to support the (UNIs) defined in applicable Networx services, for example:

• C.2.3.1 Frame Relay Service (FRS).
• C.2.3.2 Asynchronous Transfer Mode Service (ATMS).
• C.2.5.1 Private Line Services (PLS).
• C.2.4.1 Internet Protocol Service (IPS).
• C.2.7.2 Premises-based IP VPN Services (PBIP-VPNS).
• C.2.7.3 Network-based IP VPN Services (NBIP-VPNS).

Each Networx contractor may provide variations or alternatives to the offering and pricing for MNS. The specific details can be found within each Contractor's Networx contract files and pricing notes for MNS.

For more information on the general MNS specifications and requirements, please refer to Section C.2.9.1 of the Networx contract for technical specifications and Section B.2.9.1 for pricing.

MNS Price Basics

MNS provides comprehensive design, engineering, operation, management, monitoring, and maintenance of Agency networks. MNS does not include access and transport services. Prices exclude the cost of bandwidth and SED maintenance covered by the SED's MMRC.

MNS Basic Service CLINS are charged per device. A device under MNS is typically a router, switch, or similar equipment at the user's location that acts as a point of connection between user location and the contractor's networking service(s). The Basic Service CLINs are distinguished by network type:

• Connection-Oriented Networks: Networks using circuit switched services, FRS, and ATM.
• Connectionless Networks: Networks using IP-based services.

MNS is similar to MNS offerings on FTS2001 contracts. However, there is not necessarily a direct correlation between all specific FTS2001 and Networx solutions

Price components required for MNS Basic Service:

• Managed Network Implementation, Management and Maintenance (NRC + MRC per device).
• Features* ordered as needed by the Agency:
  • Government Furnished Property (GFP) Maintenance.
  • Agency-Specific Network Operations Center (NOC).
  • Network Testing.
• Service Enabling Devices (SEDs) may be required to implement MNS. [Please note that SEDs under Networx replace the FTS2001 User-to-Network Interfaces and Access Adaptation Functions (UNIs/AAFs). SEDs may differ between Networx providers. The pricing structure for SEDs provides for either a one-time payment or monthly term payments for purchase, plus a NRC for installation and a MRC for maintenance.].
• Managed Network Design and Engineering (NRC + MRC ICB), if necessary, comprises design and engineering services including a review of the current network traffic, performance, transport, hardware and software components; and an overall evaluation of network topology, configuration, addressing, bandwidth, availability, scalability, reliability and disaster recovery requirements.
• Agency specific interfaces, software, and equipment to meet SOW requirements (NRC + MRC ICB), if necessary.

* All original contract MNS features are priced on an Individual Case Basis (ICB). CLINs with ICB prices are not available in the unit pricer.