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Service Guides: VoIP Transport Service (VOIPTS)
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3. Technical Summary

VOIPTS provides transport of Agency voice communications as data packets over a contractor's Internet Protocol (IP) network as a cost effective alternative to legacy voice systems and architectures. VOIPTS allows voice calls, originating from on-net locations to be connected to both on-net and off-net locations by direct dialing.

VOIPTS facilitates connections to and interoperability with the Public Switched Telephone Network (PSTN), including both wireline and wireless networks, in both domestic and non-domestic locations. The primary cost saving application for VOIPTS is to replace dedicated tielines between Agency PBX's. As shown in the figure below, VOIPTS gateways enable interoperability between Voice over IP (VoIP) networks and non-IP networks and devices. Gateway functions include:

  • Access Gateway-Provides access to the contractor's network via an Ethernet port from an Agency's local area network (LAN) or other IP equipment.
  • Trunking Gateway-Provides access and interoperability between the IP network and the Agency's Time Division Multiplexing (TDM) based equipment (PBX's etc).
  • PSTN Gateway-Provides transparent access to and interoperability with the domestic and non-domestic PSTN.



Example of VOIPTS Implementation

The service has the capability for calls to be re-routed to the PSTN if VOIPTS fails or is unavailable to complete calls. VOIPTS provides cost savings by the capability to bypass the PSTN entirely.

4. Technical Detail

VOIPTS continues and extends a service that was offered on FTS2001 contracts. The service technical capabilities are detailed in Section C.2.7.8.1.4 of the Networx contracts which include the following:

  • Capability for VOIPTS subscribers to establish and receive telephone calls between on-net locations and originate calls to off-net locations.
  • A routing prioritization scheme (class of service) scheme that assigns a higher priority to time sensitive VOIPTS packets than to non-time sensitive packets.
  • Interoperability with public and private Agency network dial plans.
  • Gateways for interoperability between diverse networks (illustrated in the above figure) that comply with the subscribing Agency's interface requirements.
  • Flexible alternate routing capability (overflow and failover routing) to rout off-net calls to the PSTN if VOIPTS is unavailable.
  • Capability to interoperate with Agency firewalls and security layers.
  • Secure contractor's web site for VOIPTS performance and management reports.
  • Call routing capability between phone numbers and IP addresses or URLs.
  • Security practices and safeguards to minimize susceptibility to security issues and prevent unauthorized access.

VOIPTS is a basic service which does not have additional orderable features.

Each Networx contractor may provide variations or alternatives to the offering and pricing for VOIPTS. The specific details can be found within each Contractor's Networx contract files and pricing notes for VOIPTS.

For more information on the general VOIPTS specifications and requirements, please refer to Section C.2.7.8 of the Networx contract for technical specifications and Section B.2.7.8 for pricing.

5. Price Description

VOIPTS Price Basics

VOIPTS enables Agencies to leverage the WAN data network to transport voice communications between Agency locations. VOIPTS uses an underlying, separately priced, contractor provided IP network to provide on-net calling. On-net calling is free of usage charges up to the performance capability of the VOIPTS interface hardware. Management of the network is provided by the underlying network service. Calls to off-net locations are delivered via a contractor provided PSTN gateway. The price structure consists of outbound usage to off-net locations and is priced in six second increments.

VOIPTS continues and extends a service that was offered on FTS2001 contracts.

Price components required for full end-to-end service for Domestic and Non-Domestic VOIPTS:

  • Underlying contractor provided IP network, such as NBIP-VPNS, to provide on-net calling
  • DAA Originating and Terminating Wireline Access (MRC) and (NRC)
  • VOIPTS Transport outbound usage charge to off-net locations per six-second increment
  • No features available currently
  • Service Enabling Devices (SEDs) may be required to implement VOIPTS. [Please note that SEDs under Networx replace the FTS2001 User-to-Network Interfaces and Access Adaptation Functions (UNIs/AAFs). SEDs may differ between Networx providers. The pricing structure for SEDs provides for either a one-time payment or monthly term payments for purchase, plus a NRC for installation and a MRC for maintenance.]
Example 1: VOIPTS


  • Underlying transport: Choose Networx telecommunications services such as NBIP-VPNS (e.g., NBIP-VPNS CLIN 213145 T1 MRC per port)
  • Access NRC: Choose CLIN 760111 Routine DAA T1 NRC
  • Access MRC: Choose CLIN 760311 Routine DAA T1 MRC
  • VOIPTS Transport: Choose CLIN 231101 (Outbound usage charge to off-net location per six-second increment)
  • SEDs must be chosen based on equipment required at each location. CLINs may differ between contractors.

This document only addresses the VOIPTS service at contract award. Each Networx contractor may provide variations or alternatives to the offering and pricing for VOIPTS. The specific details can be found within each Contractor's Networx contract files and pricing notes for VOIPTS.

For more information on the general VOIPTS specifications and requirements, please refer to Section C.2.7.8 of the Networx contract for technical specifications and Section B.2.7.8 for pricing.